Microsoft Dynamics 365

Dynamics 365 Sales

We help you close deals faster and build stronger relationships with customers by leveraging AI insights to prioritize leads, personalize interactions, and streamline tasks. Manage accounts, nurture leads, and create sales materials – all within Dynamics 365 Sales.

Dynamics 365 Marketing

Target the right audience, automate campaigns, and measure success with laser focus. Our Dynamics 365 services leverage AI in Customer Insights to target ideal customers with lead scoring and personalize campaigns for maximum engagement.

Dynamics 365 Customer Service

Charter Global equips agents with a unified customer view and leverages AI to predict needs & suggest solutions. This empowers proactive resolutions & faster case handling, boosting customer satisfaction & loyalty.

Dynamics 365 Field Service

Our experts help you revolutionize service with real-time visibility. We empower your customers with a Microsoft Power Apps portal for instant appointment details. Our cutting-edge services, powered by AI, IoT, and mixed reality, optimize technician schedules, ensuring they have the right parts on hand, and streamline invoicing.

Dynamics 365 Customer Insights

We help create engaging experiences by uniting customer data with real-time journeys and Copilot in Customer Insights by unifying transactional, demographic, and behavioral data with AI-powered identity management for a holistic view of customers, which helps with personalized marketing campaigns, targeted sales outreach, and exceptional customer service.

Dynamics 365 Manufacturing

Streamline production automation and digital processes, accelerating product launches with Dynamics 365. Leverage AI-powered guidance for discrete, lean, and process manufacturing, ensuring seamless workforce-machine collaboration for increased efficiency with faster modeling, costing, and product releases.

Dynamics 365 Finance

Drive business agility and growth with embedded analytics, financial reporting, AI-driven insights and ensure regulatory compliance. Streamline everything from accounts payable and receivable to financial reporting, empowering you to make strategic decisions with confidence.

Dynamics 365 Human Resources

Automate onboarding, streamline payroll, and leverage data to make informed talent decisions, translating to a more efficient HR team, happier employees, and a stronger employer brand.

Dynamics 365 Operations

Charter Global maximizes your project wins with Dynamics 365. Get faster deals with AI-powered precision in quoting, forecasting, and estimation. Plus, our experts ensure optimal resource allocation by matching the perfect team to each project, shortening your deal cycle and driving success.

Dynamics 365 Supply Chain

Gain real-time visibility into inventory levels, optimize logistics, and ensure on-time deliveries. AI-powered insights help predict demand fluctuations and optimize procurement, minimizing stockouts and maximizing supply chain efficiency.