ServiceNow Integration

We design and deploy digital tools and process improvements that reduce manual effort, increase productivity, and create engaging experiences for employees and clients.

Transform connections between customers, employees, business, operations and IT.

Charter Global’s ServiceNow integration services automate data flow, connect systems, and enhance experiences with Artificial Intelligence (AI), Robotic Process Automation (RPA), and Machine Learning (ML), boosting efficiency and maximizing ServiceNow ROI.

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Our Expertise

ServiceNow Enhancement Services

Optimize existing workflows, forms, and reports. Extend platform capabilities with custom features tailored to fit your organization’s unique needs.

ServiceNow Workflow Automation  Image
Our Expertise

ServiceNow Workflow Automation

Streamline processes and reduce manual work. Automate complex workflows that trigger actions across integrated systems for greater efficiency.

Custom ServiceNow Integrations  Image
Our Expertise

Custom ServiceNow Integrations

Bridge gaps between ServiceNow and unique systems. Develop custom integrations that ensure seamless connectivity tailored to your specific requirements.

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Our Expertise

Data Mapping and Transformation

Maintain data accuracy and consistency between platforms. Expert mapping and transformation eliminate errors, ensuring smooth information flow.

Managed Services and Subscriptions  Image
Our Expertise

Managed Services and Subscriptions

Proactively monitor, maintain, and optimize ServiceNow integrations. Flexible subscription models align ongoing support with your evolving needs.

API Management and Security  Image
Our Expertise

API Management and Security

Configure secure APIs with best practices. Apply robust securi

Transform connections between customers, employees, business, operations and IT.

Charter Global’s ServiceNow integration services automate data flow, connect systems, and enhance experiences with Artificial Intelligence (AI), Robotic Process Automation (RPA), and Machine Learning (ML), boosting efficiency and maximizing ServiceNow ROI.

ServiceNow Enhancement Services  Image
Our Expertise

ServiceNow Enhancement Services

Optimize existing workflows, forms, and reports. Extend platform capabilities with custom features tailored to fit your organization’s unique needs.

×
ServiceNow Workflow Automation  Image
Our Expertise

ServiceNow Workflow Automation

Streamline processes and reduce manual work. Automate complex workflows that trigger actions across integrated systems for greater efficiency.

×
Custom ServiceNow Integrations  Image
Our Expertise

Custom ServiceNow Integrations

Bridge gaps between ServiceNow and unique systems. Develop custom integrations that ensure seamless connectivity tailored to your specific requirements.

×
Data Mapping and Transformation Image
Our Expertise

Data Mapping and Transformation

Maintain data accuracy and consistency between platforms. Expert mapping and transformation eliminate errors, ensuring smooth information flow.

×
Managed Services and Subscriptions  Image
Our Expertise

Managed Services and Subscriptions

Proactively monitor, maintain, and optimize ServiceNow integrations. Flexible subscription models align ongoing support with your evolving needs.

×
API Management and Security  Image
Our Expertise

API Management and Security

Configure secure APIs with best practices. Apply robust securi

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The Business Benefits

Improved Customer Experience
Seamlessly connect ServiceNow with CRMs like Salesforce, Microsoft Dynamics, or Zendesk. Track customer interactions across departments, eliminate data silos, and provide faster issue resolution to deliver exceptional customer experiences.
Unified View of Business Operations
Connect ERPs such as SAP or Oracle NetSuite to ServiceNow for a unified view of operations. Streamline procurement workflows, automate order fulfillment, and gain deeper insights into resource utilization for smarter business decisions.
Streamlined Workflows & Real-Time Collaboration
Integrate Microsoft Teams or Slack with ServiceNow to break down communication barriers. Foster real-time collaboration, streamline workflows, and keep all teams aligned to improve efficiency and transparency across projects.
Improved Project Delivery
Connect Jira, Asana, or Trello to ServiceNow to manage projects with real-time visibility. Track tasks, dependencies, and resource allocation effectively, ensuring improved project delivery timelines and stronger team collaboration.
Faster Development Lifecycles
Integrate GitHub or Azure DevOps to accelerate development lifecycles. Automate deployments, monitor bugs and issues within ServiceNow, and streamline the development process for faster, more reliable software releases.
Holistic View of IT Service Landscape
Unify ITSM tools with ServiceNow to gain a complete view of your IT service landscape. Improve incident management, simplify change requests, and deliver a consistent service experience—even across multiple ServiceNow instances.

Why Charter Global?

  • We deliver Custom solutions for: IWe deliver tailored solutions for IT Infrastructure Management, Email, CRM, ERP, and Instant Messaging integrations.
  • Hassle-Free Hybrid Cloud Management: We simplify the complexity of managing workloads across on-premises and public cloud environments.
  • ServiceNow Product Expertise: Our team excels in ITSM, ITOM, SecOps, ITBM, HRSM, Strategic Portfolio, Risk Management, and Customer Service Management.
  • Support & Maintenance: We ensure your success with ongoing post-integration support.
  • Comprehensive Support Models: 24/7 assistance with flexible onsite and offshore options for prompt issue resolution.
  • Center of Excellence: Our ServiceNow CoE is staffed with certified consultants with deep platform expertise.
  • Locally Managed, Globally Executed: We provide a single point of contact, ensuring clear communication and project success worldwide.
Why Charter Global?

Our Tech Stack

  • AWS
  • Microsoft Azure
  • Google Cloud
  • AWS EC2
  • Azure Virtual Machines
  • AWS Elastic Beanstalk
  • Azure App Services
  • Office 365
  • Salesforce
  • Jenkins
  • GitHub
  • Azure DevOps
  • Terraform
  • AWS CloudFormation
  • Azure Resource Manager
  • Docker
  • Kubernetes
  • AWS Lambda
  • Azure Functions
  • AWS IAM
  • Azure Active Directory
  • AWS VPC
  • Azure Virtual Network
  • AWS CloudFront
  • Azure CDN
  • AWS ELB (Elastic Load Balancer)
  • Azure Load Balancer
  • AWS CloudWatch
  • Azure Monitor
  • Google Cloud Operations Suite
  • AWS Cost Explorer
  • Azure Cost Management
  • Scrum
  • Kanban
  • Scaled Agile Framework
  • AWS RDS
  • Azure SQL Database
  • Google Cloud Spanner
  • AWS Redshift
  • Azure Synapse Analytics
  • Google BigQuery

Success Stories

INSIGHTS THAT HELP YOU STAY AHEAD

Discover expert perspectives that help you stay ahead with practical strategies, and real-world solutions. 

Improve workflows with expert ServiceNow integration

We connect ServiceNow to your systems, automating processes and enabling smarter, more efficient service management.

Meet an Expert
Improve workflows with expert ServiceNow integration Improve workflows with expert ServiceNow integration